With a direct report to the Director of Communications, you will be working with international teams of the Group, including communication, marketing and human resources teams.


1. Social media strategy

  • Designing a global strategy and plan to support Ingenico's objectives : increase brand awareness and thought leadership, generate leads (marketing campaigns) and recruit.
  • Driving the social strategy for all social channels, with clear understanding of how to target relevant audience segments through which content format and on which platform

2. Social media content

  • Owning social & blog calendar as well as social content toolkits to communicate to global and local markets
  • Owning content production process (briefing agency, partners...) to deliver communication materials (articles, interviews, videos, blogs...)

3. Social media performance

  • Managing performance of social channels through regular reports (growth, engagement rate, CTR...)
  • Working with media buying as a strategic advisor on paid social best practice.
  • Defining campaign KPIs and success metrics to facilitate transparent reporting

4. Social media management

  • Coordinate our worldwide social media teams to ensure consistency of our communications
  • Manage our community and audience by actively answering questions and concerns posted on our social channels, engaging with comments, reaching out to users and brands talking about us


  • Deep understanding of international social media landscape with hands-on experiences
  • Confident working in a fast paced and international environment
  • Fluent in English/French
  • A knowledge of fin-tech or payment industry is a plus
  • 7+ years Experience using social media tools (publish, listen, analyze)
  • Positive thinker with can-do attitude: strong interpersonal skills and ability to work across teams to make things happen
  • Strong analytical skills

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