To drive a Sales Channel/BU Team which may include internal and external sales employees to meet defined revenue profitability and KPI targets whilst providing outstanding service to Tech Data's customers within a specified Sales Channel/BU. Manage and develop internal and External Sales Executives to deliver results in line with the company strategy and values.
Create go to market strategies for the Channel/BU and maintain accurate PAM data at customers and Vendor Level
Ensure full customer coverage across the team members with relevant focus being applied for the Channel
To ensure the most effective organisation of the team(s) and it's use of tools to maximise sales and customer satisfaction within a specified Channel/BU
Provide team with objectives and financial targets followed with ongoing review and feedback, development plans and performance management.
Create a motivational climate within the team through regular side by side coaching, team meetings, training, recognition and driving sales activity.
Influence internal and external stakeholders to ensure Tech Data maintains outstanding service levels in Sales, Operations, Reporting, Customer Service, Credit
Work with ISE's to prepare and review account action plans to grow accounts whilst protecting current business, maximising the PAM within the Channel/BU
Demonstrate effective sales process through daily team and customer interactions.
Attend both internal and external meetings with key customers, to improve business understanding, sales operation and execution
Work proactively with vendors and/or Specialist Business Units (SBU's)/general sales to realise incremental business opportunities
Ensure effective record management in relevant HR systems (Absence, holiday etc.)
Provide accurate weekly forecast including details of pipeline
Achievement of KPI's (for example outgoing call standards)
Achievement of Revenue and Margin goals
Build, in conjunction with FSE's/BDM's, Sales Plans and Account Reviews
Demonstrate role model behavior in line with the Tech Data Values
Knowledge Skills and Experience
3-5 Years in a Sales Manager role is essential
Focus on achieving results
Sales Process and System understanding
Strong Communication Skills
Ability to motivate others and build relationships
Coaching and people development techniques and systems
Develop strategic thinking
IT related industry knowledge
Experience in a Sales environment with a track record of achieving results
Specific Channel/BU knowledge
Cultural Competency Requirements :
- Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
Join our team to connect the world with the power of technology!