Back Market is the world's leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!).
Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics. Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.
Be part of an exciting and growing international adventure that will change the way the world consumes tech.
About the role :
As part of the Seller Success Operations team, the Event & Marketing Manager will lead Back Market's marketing and event activations (webinars, annual BackForum in Europe and USA, local activations etc ) throughout the year to engage the seller community, in close collaboration with the brand experience team. They will also lead on the B2B marketing strategy to help establish Back Market as the leading platform for businesses (OEMs, retailers, refurbishment specialists, wholesalers ) looking to monetize refurbished tech products.
YOUR MISSION (IF YOU ACCEPT IT):
- Lead event activations to engage and energize our seller community
- Plan, organize, and execute Back Market's seller-facing events from A to Z
- Collaborate with cross-functional teams to meet event goals, budgets, and timelines (brand experience, event production agency, Seller Success, Content Design, Ops, Services, etc)
- Design and implement a marketing plan to achieve attendance goals and oversee promotion and registration
- Own event programming: identify key topics, facilitate decision making and produce collateral with internal teams and external speakers
- Leverage event content for content marketing on owned and external channels
- Lead on the event follow up (communication, KISS retrospective, seller survey, reporting) and define ways to continually improve event satisfaction scores
- Research and share best practices and put forward ideas to produce an engaging program of activities
- Create and manage marketing campaigns, including content creation, email marketing, and LinkedIn to promote product improvements, services, launches, and business opportunities
- Contribute to the messaging and cadence of communication for seller acquisition and create collateral to improve conversion
- Monitor and improve campaign performance (e.g. open rate, click-through-rate, traffic and time on seller registration page, seller satisfaction)
YOU ARE IN THE RIGHT PLACE IF:
- Strong project management skills, with the ability to handle multiple projects simultaneously and deliver on time
- You are a team player with excellent interpersonal skills and the ability to work with a diverse ground of stakeholders (branding, account management, operations, tech, services teams from junior to C-suite)
- You have 3-7 years of relevant experience, with at least 2-3 years in an Events Management, Communications or Marketing role
- You are available for a full time position
- You are fluent in English and ideally a native English speaker. French speaking is a plus!
- You have a deep understanding of the e-commerce and retail environment
WHY SHOULD YOU JOIN US ? ?
A meaningful job: you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!
- A meaningful company: we became a mission-driven company in January 2022.
- Be part of a worldwide growing company based in Europe, the USA and Asia to face
- Work alongside passionate experts: who will share their knowledge and help you develop and grow in your career.
- Grow your career: with a flexible career path and a dedicated Learning & Development team. Back Market will help you evolve with personalized internal trainings and external handpicked providers from day 1!
- Leadership Academy by Back Market: be a coach not a dictator is at the core of this program ! We train and enable all our leaders to support their team towards achieving goals. Be a manager at Back Market is an unique experience we take by heart.
- An attractive salary, equity and a host of benefits including : Lunch voucher, health insurance, relocation package, paid time off for activism in your community, parental benefits, flexible hours, etc
- Remote friendly company : up to 3 days of remote work per week!
- One Loving Tribe: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.
- Be part of one of our Employee Resource Groups createdaround shared identities, common backgrounds and/or special interests crafted to be a safe space and an expressive outlet.
- Several internal events: The Monday Brief (weekly)/ The Somehands (monthly)/ The All Hands (annual).
- We're here to SABOTAGE: It's our mantra. It keeps us focused on what we aspire to be: a little bit sneaky, always smart, kinda frugal and constantly conspiring to create maximum impact.
Back Market is an Equal Opportunity Employer which means we pledge to not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a Société à Mission , or company with a social mission, by the French government. We know we can't tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.